Good Governance

How we expect ourselves to behave.

We hold the operating data of hundreds of hotels. That comes with obligations to our customers, to their guests and to the regulators in the markets we operate in. These are the policies that govern how we run the company.

Code of Conduct The standard of behavior expected of everyone working for or on behalf of Sentinel Tech. Read the policy → Anti-Bribery and Anti-Corruption Our position on bribery, facilitation payments, gifts and hospitality across every market we operate in. Read the policy → Information Security Policy How we protect the systems and data our customers depend on, under our ISO/IEC 27001 certified management system. Read the policy → Data Privacy Policy Our internal position on personal data. The customer-facing detail sits in the Privacy Policy. Read the policy → Risk Management Policy How risks to the business and to our customers are identified, owned and reviewed. Read the policy →

Guest and customer data

The governance policy above sets our internal position on personal data. What we collect from you, and what rights you have over it, is set out separately in the public Privacy Policy.

Raising a concern

Concerns about conduct, security or the handling of data can be raised with the compliance team at [email protected]. Reports are treated confidentially.