Site survey and specification
A walk of the property before anything is quoted: coverage, cabinet locations, power, and where the dead spots actually are.
A network that holds up at check-in.
Specification, supply, installation and support of the hardware a hotel runs on: front desk terminals, outlet printers, switches, access points and the cabling between them. Sized for the property, not for an office.
What the engagement covers
Network and Wi-Fi
Switching, routing and access points designed for guest density in public areas and reliability at the desk. Guest and operational traffic kept apart.
Terminals and peripherals
Front desk and outlet workstations, receipt and folio printers, key encoders and scanners: supplied, imaged and installed.
Structured cabling
Cabling, containment and certification, whether it is a single floor refit or a new build handed over on a date.
On-site engineering
Scheduled visits and call-outs from engineers who have worked in hotels, not a generic field service contract.
Ongoing support
Monitoring, spares and a replacement path, so a failed terminal at the desk is a same-day problem rather than a procurement cycle.
Every property is quoted after a site visit.
Tell us the property and what is there today.